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Business Process Automation Services That Take Repetitive Work Off Your Team

We build and maintain automations with Zapier, AI workflows, custom APIs and databases, so the same task never gets done by hand twice.

Zapier & AI Workflows Custom APIs & Databases Tool Agnostic Monitored & Maintained
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Tell us what you'd like to stop doing by hand. We'll tell you how we'd automate it.

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What would you like to automate?(Required)
Top 5%
On Upwork
5+ Yrs
Avg. Client Relationship
44
Active Long-term Clients
Central MA
Based in Wales, MA
Manage

Stop Doing the Same Task by Hand Twice

Most businesses lose hours every week to work a computer could do: copying a lead from a form into a CRM, sending the same follow-up email, updating a spreadsheet, chasing an approval. Business process automation connects your tools so those steps happen on their own.

We usually build with Zapier, but we’re tool agnostic. When a no-code tool is the right fit, we use it. When it isn’t, we build what’s needed: custom APIs, custom databases and the code that ties everything together. We can also add AI steps to a workflow where they help.

Because we also build and maintain websites, we can connect your site to the rest of your systems and keep the automations running. Automation works best alongside:

Why Businesses Choose Fisher Tech
📍
Central Massachusetts Based A local team you can reach, serving businesses across New England and beyond.
📞
A Team That Stays Our average client relationship is over five years. We don't disappear after launch.
🔓
You Own Everything Your site, your data, your accounts. No lock-in, and we help you move if you ever leave.
🧪
Tested Before It Goes Live Changes are checked on staging first, so improvements don't break what already works.
What We Build

What Our Automation Services Include

The right tool for the job, built and kept running.

⚡

Zapier and No-Code Automations

Workflows built with Zapier or another automation platform, when that's the fastest reliable way to do it.

🤖

AI-Assisted Workflows

AI steps added to a workflow where they help, with the rest of the process still under your control.

🔌

Custom APIs

When two tools can't talk to each other directly, we build the connection.

CRM & API integrations →
🗄️

Custom Databases

A place to store and organize data your tools don't handle well, built to fit how you work.

🔗

App-to-App Connections

Your website, CRM, store, email and other tools passing data to each other automatically.

🩺

Monitoring and Maintenance

Automations break when an app changes. We monitor them and fix them, so they keep working.

Examples

Examples of What Teams Automate

Every business is different. These are common starting points.

Leads

A form submission creates a contact in your CRM, notifies the right person and starts a follow-up.

Orders and customers

New orders update your accounting, inventory or shipping tools without retyping.

Reporting

Data from several tools lands in one place, on a schedule.

Tasks and approvals

A request creates a task, routes to the right person and sends reminders.

Messages and documents

Incoming emails or documents are sorted, summarized and filed, with AI doing the first pass and a person checking.

How It Works

How an Automation Project Works

From a messy manual process to one that runs on its own.

1
Map the Process
We learn how the work happens today: what starts it, which tools are involved and where the time goes.
2
Choose the Right Tool
We pick the approach that fits, whether that's Zapier, another platform, custom code or a mix.
3
Build and Test
We build the automation and test it with real examples, including what happens when something goes wrong.
4
Monitor and Maintain
We keep it running as your tools and your process change.
Pricing

Business Automation Pricing

Automation projects are priced by the project, based on the work involved, with an estimate before we begin. Our normal hourly rate applies to changes and ongoing work.

Automation Projects
Priced by project
A defined automation, from mapping to launch, with an estimate up front.
  • Estimate before work begins
  • Built and tested before going live
  • Documentation of what it does
Changes and New Workflows
$100/hour
Adjustments to an existing automation, or new ones as your needs grow.
  • Changes to existing automations
  • New workflows
  • Custom APIs and databases when needed
Monitoring and Maintenance
$100/hour
Keep your automations working as your tools change.
  • Monitoring for failures
  • Fixes when an app changes
  • Updates as your process changes
Client Reviews

Real Reviews from Real Businesses


FAQ

Business Automation FAQs

It's using software to carry out repetitive work, such as moving data between tools, sending follow-ups or creating tasks, so people don't have to do it by hand.
We usually use Zapier, but we're tool agnostic. We choose what fits the job, including other automation platforms or custom code.
Yes. When a no-code tool can't do what's needed, we build the custom APIs, databases and code to get the automation working.
Projects are priced by the project, based on the work involved, with an estimate before we begin. Changes and ongoing work are billed at our normal rate of $100 per hour.
Yes. Automations can break when an app changes or a connection expires, so we offer monitoring and maintenance to keep them working.
Yes, where it helps, for example sorting or summarizing incoming messages. We design it so a person stays in control of what matters.
Usually, yes. If a tool has an API or a connector, we can work with it. Tell us what you use and we'll tell you what's possible.
Yes. We build, host and maintain WordPress websites, so your site can be part of the same automated system.
More in Manage

Related Services

Automation connects to the rest of your systems.

🔗

CRM & API Integrations

Connect your site to your CRM and other platforms.

Integrations →
🔧

Website Maintenance

Keep your website updated and running.

Website maintenance →
⚙️

WordPress Development

Custom plugins and features.

WordPress development →
Manage

Get Your Team's Time Back

Tell us what you'd like to stop doing by hand. Usually back to you in 2 - 3 days.

Get an Automation Quote